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Noobie
Location:
lincolnshire
Number Of Posts:
1
this is not a rant but a serious warning. i have been an avid follower of the brand for a number of years, owning some of the best pole available at set price brackets( in my opionon )2x796, 1xG10, Koi ect.i have been the first on the bank to promote the poles, spares and aftersales... in my opion this was second to none. Not no more!
After upgrading or so i thought from a G10 to a gmax 1000 (oh and i bought a gmax carp as well) the poles both arrived at the tackle shop, the 1000 turned up and this is wot i had purchased.....
1)pole which came complete with old super g holdall ( not wot i was expecting ) guess they couldnt sell em.....
2)protctive tubes that was not long enough so therefore they didnt protect the pole 2" too short!!
3)sections that are not round! and have high and low points.
4)sections that look like they have been made out off ends of carbon cloth...
5) sections that did not fit.
6)top kits that are suposed to tack a 6 elastic with no need of cutting back but then dont work, its like fishing with a pole crook!
Oh yes and when the 14.5 meter section breaks on the first outing they refuse to replace it and send you a generic letter, the insident was captured on video and is in the process of going on U TUBE to show you wot your up against. they said it wasnt a fault with the pole!!!!! you pays your money you take your chance. im gutted by there response. and if i can prewarn any then its a good job done.... Tight lines...
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